Privacy policy

Your privacy means the world to us!

As an online visitor and consumer here at Kym Made It, we are committed to protecting your privacy when providing us your information. The data we collect is to assist with completing your order and to enhance our services here at Kym Made It.

Kym Made It uses secure servers and encryption to protect all customer information from unauthorized access or use. Credit card information is never stored on our servers.

How we Store and Secure your Information

Kym Made It collects information from you when you visit our website or interact with us in any other way. This information may include your name, phone number, address, email address, and other personal details. We use this information to provide you with the best possible service, including sending you information or newsletters about our products and services, processing your orders, and responding to your inquiries.

We respect your privacy and will not share your personal information with any third parties without your consent. However, we may share your information with third-party service providers who help us to provide our services to you. For example, we may share your information with a shipping company to deliver your order or with a payment processor to process your payment. We will only share your information with third-party service providers who have agreed to comply with our privacy standards.

Any non-personal information that you send to us, such as comments or suggestions, may be used and disclosed by us on a non-confidential basis. We are free to use and reproduce this information for any purpose whatsoever, including developing, manufacturing, or marketing products.

Third Parties

We will never sell or deal personal customer information! Kym Made It will only share your personal information with third parties when deemed necessary to provide you with the products or services you have purchased, to protect our rights, property, or safety, or to comply with legal requirements.

Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are used to remember your preferences and settings, such as your login information, shopping cart contents, and language preferences. Cookies can also be used to track your browsing activity and target you with advertising.

Cookies are important for websites to use because they can improve the user experience in a number of ways. For example, cookies can be used to:

• Keep you logged in to a website so that you don't have to enter your password every time you visit.
• Remember your shopping cart contents so that you can easily checkout when you're ready.
• Track your browsing activity and recommend products or services that you might be interested in.
• Personalize the content that you see on a website based on your interests.

Cookies can also be used to collect data about how people use a website. This data can be used to improve the website's design and functionality, and to make it more user-friendly.

However, it is important to note that cookies can also be used to track your browsing activity across different websites. This can be used to build a profile of your interests and target you with advertising. If you are concerned about your privacy, you can disable cookies in your browser settings. However, this may disable some of the features of the websites that you visit.

Overall, cookies are an important tool for our website to use. They can improve the user experience, collect data to improve the website, and target users with advertising.

Disclosure of your Information

Kym Made It may need to at times may need to disclose your information in the following circumstances:
* by law or
* by any court to enforce the terms and conditions to any customers agreements or
*to protect the rights, safety and property of Kym Made It, customers and third parties.

Links

This website contains links to other websites for your convenience only. Kym Made It does not endorse or approve these websites, and is not responsible for their privacy practices. We encourage you to read the privacy statements of any website that collects personally identifiable information before you submit any data.

Use of AI-Assisted Business Tools

To help us manage and operate our store efficiently, Kym Made It may use AI-assisted tools (such as Claude by Anthropic) to review order information, respond to enquiries, and support day-to-day business operations. These tools are used solely for internal business purposes and are subject to their own privacy policies. We do not use these tools to sell, share, or distribute your personal information. Any customer data accessed through these tools is handled in accordance with this Privacy Policy and used only to fulfill your order or improve our service to you.

Impression Files & Custom Order Data

As part of our custom keepsake process, you may provide us with physical impression kits or scanned impression images. These files are used solely to create your commissioned piece. Digital impression files are retained for a reasonable period to allow for any order queries or reprints, after which they are securely deleted. We will never share or reproduce your impression images without your explicit permission.

Data Retention

We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected, including providing our products and services, resolving disputes, and complying with our legal obligations. You may request deletion of your personal data at any time by contacting us at hey@kymmadeit.com.au.

Email Communications

If you have subscribed to our mailing list, you will receive occasional updates, promotions, and news from Kym Made It. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly at hey@kymmadeit.com.au. We will not send you marketing emails without your consent.

Change in our Privacy Policy

We may update this privacy policy at any time, and all changes will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed about how we protect your personal information. Should you have any concerns or questions regarding the use of your personal information or our Privacy Policy, please email us at hey@kymmadeit.com.au